Remote- und Homeoffice Jobs in Saint Louis, MO

Hybrid Customer Service Representative

Dice · Saint Louis, MO · United States Of America · Hybrid

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, GNRSystems, is seeking the following. Apply via Dice today!

GNR Systems INC. is searching for an experienced Customer Service Representative who is a self-starter and thrives in a flexible and collaborative work environment. You will be planning, facilitating, and leading teams across the finish line of project success.

Here at GNR Systems INC., we believe that our employees are our greatest asset. Which is why our robust employee benefits and fun, family-like culture is something we pride ourselves on. Our commitment to our mission revolves around building and maintaining enduring relationships with our customers, and the only way to achieve that is by bringing together a team of skilled, passionate, and talented individuals.

Job description:
  • In this contingent resource assignment, you may: Participate in low to moderately complex initiatives and identify opportunity for process improvements within Customer Service.
  • Review and analyze basic or tactical Customer Service assignments or challenges that require research, evaluation, and selection of alternatives, related to low-to-medium risk deliverables.
  • Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function, policies, procedures, and compliance requirements.
  • Provide information to client personnel in Customer Service.

Required Qualifications:

  • 2+ years of Customer Service, Financial Services, or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

Responsibilities:
  • Will be working with WF customers to address brokerage complaints.

Top Skills:
  • Series 7 required MUST BE ACTIVE (or within 2-year window so it may be re-activated quickly)
  • Brokerage operations experience
  • Customer service experience
  • Microsoft Products
  • Strong Verbal/ written communication Skills

EOE

If you are unable to complete the electronic application for any reason, please contact Vandana Vemula: EXT:113